Did you ever watch the film “Sliding Doors”? If you didn’t.. a London woman’s love life and career both hinge, unbeknown to her, on whether or not she catches a particular tube train. We get to see it both ways, in parallel.
In one version the doors shut in front of her and she misses the tube and the other she gets on the tube and…well you need to watch the film. Whether you are into rom-coms or not; there are some profound ideas in this film.
In essence the idea is that one small action or inaction can change your life and “Sliding Doors” demonstrates this beautifully.
In the other reality, Learning & Development are central to your organisations strategy and all your learning will be delivered in a timely fashion to learners who will inhabit an environment that supports life-long-learning.
These realities may be extreme but is the former closer to reality than you may imagine? If it is, then, like “Sliding Doors”, which subtle change could alter your L&D experience? “If only we had done this, then our whole experience of L&D would be different.” Interesting isn’t it?
Let’s imagine a scenario: we pass a senior manager in the corridor, she turns around and says “Oh…. by the way….we need some customer service training in the next few weeks. Customer satisfaction is down 5 points and we need to get it back up again.”
“Yes of course, I have some great ideas for exercises and we can do it in double-quick time. I know it is going to make a real difference”
“I would love to help of course. Could I have just 10 minutes of your time to really understand what you think we need, so that I can deliver it in the best way to achieve your outcomes?”
A subtle difference, but one of these can have a huge impact. It’s nothing new because it’s the same old drum I have been banging on for a while… be brave L&D…..#Daretodream. Dare to ask stakeholder to identify their needs, correctly, not just taking their word for what is going wrong.
Which scenario is most like the way in which you operate? Would you like things to be different? Then join us on one of The Learning Loop® courses or attend one of our Showcase events. Otherwise, contact us directly.